Refund policy

At Omvyra Labs, we strive to ensure that you are completely satisfied with your purchase. We offer a transparent, hassle-free return process for all eligible products.

1. Eligibility for Returns

You have 90 days from the date of purchase to request a return. 

To request a refund, you’ll need:

  • Your name
  • Your order number
  • A brief reason for the request 

2. No Returns Required

For health and safety reasons, we do not accept product returns.

If your refund request is approved, you do not need to send the product back.

3. How to Initiate a Return

To start a refund request, please email our support team at:

Support@omvyralabs.co

Include:

  1. Name
  2. Order Number
  3. Reason for the refund

4. Refund Process

If approved, your refund will be issued to your original payment method.

  • Refunds are typically processed within 5–7 business days
  • Timing may vary depending on your bank or credit card provider

5. Damaged or Defective Items

We stand by the quality of our formulations. If you received a product that is defective or damaged during shipping, please contact us immediately so we can make it right.

  • Email Support@omvyralabs.co with a photo of the damage and your order number.
  • We will arrange for a replacement to be sent to you at no additional cost, or issue a full refund.

Contact Us

If you have any questions about our Return & Refund Policy, please contact us:

Omvyra Labs Email: Support@omvyralabs.co

Address: 82 Wendell Ave ST 100, Pittsfield, MA 01201